What information do we gather?
Information we automatically collect via industry standard web log files includes the URL from which you visited, the page you are visiting, your computer browser information and your IP address.
As a buyer using offerings on our site for the purpose of receiving information from or about suppliers, you are required to provide additional information so Matchboard can deliver these services to you. This includes contact information, basic demographic information, and your sourcing requirements. The information both requested and collected varies according to the different sourcing categories and can be viewed by visiting the different questionnaires located on our site. We may also ask you for feedback about our service, which is also collected and stored to allow us to continually improve our offerings.
As a supplier using offerings on our site (such as information from or about prospective buyers), you must provide information that allows us to deliver our service to you. This includes your contact information, information about your company, offerings and desired target markets.
How do we use your information?
Matchboard uses the information we gather to put buyers and suppliers into contact with one another, to capture market interest in additional products and services, and to improve your experience on our site through analysis and communication.
To facilitate transactions. Buyers or suppliers will receive emails and other communications from us to fulfill or facilitate the purpose for which the information was provided or a request to use a service on this site. You cannot opt out of emails that are necessary to provide our services. By using Matchboard’s services offered on this site, you agree that we may use your personal information for the express purpose of contacting you and delivering information to you related to those services.
Analysis. In our ongoing effort to improve the content and services we offer, we continually analyse the information we receive to identify trends and patterns in user behavior. Your personal information, when used in such a manner, is aggregated with others to amass enough data for such analysis and is not personally identifiable.
Testimonials and Feedback. We sincerely appreciate the feedback we receive from our users. Your feedback, both positive and negative, is forwarded to the appropriate departments at Matchboard as necessary so we can continue to monitor and improve the service we provide. We may also share testimonials in our marketing literature but will do so without including personally identifiable information unless we have expressly received your permission to do so. If you would like your testimonial removed, please contact us.
Email services. Matchboard may offer services such as “Tell a Friend” that allow visitors to notify other people via e-mail about its services. When an email address is provided for these communications, it is not used by us for any purpose other than to forward the requested information.
Other communications. Matchboard may send you email and other communications related to this site, your use of our services, which may include site updates and responses to your inquiries. In addition, Matchboard sends periodic surveys and other communications, all of which you can opt out of receiving at any time.
Third Party Offers. We may use your information to send you e-mail and other communications on behalf of third parties. Each of these communications will include instructions for opting out of receiving future third party offers from us. You may also opt out of receiving third party offers from this Site at any time by sending an e-mail to firstname.lastname@example.org with the subject line “opt out — third party.”
How do we share your information with others?
Our customer information is an important part of our business. As a result, we only disclose this information as described in this section. Our sharing of information to outside parties is described below. As part of our service to customers, we provide information to suppliers so that they can respond directly to you when you submit a questionnaire.
Prospective Buyers. To facilitate our business of matching buyers and suppliers, prospective buyers using our services may be provided with information about suppliers relevant to the buyer’s request or inquiry using such services. This includes supplier contact and company background information (as provided by Suppliers in the Matchboard Supplier Profile, under the Supplier Zone tab in our site).
Suppliers. Similarly, suppliers whose products or services are relevant to a prospective buyer’s requests, and/or marketers, resellers and other service providers performing marketing, fulfillment and/or similar services on behalf of such suppliers with respect to the prospective buyer’s request, may be provided with that prospective buyer’s information. We restrict the use of the buyer’s information (including all forms of contact information submitted) by the supplier to communicating with the buyer, or permitting its marketers, resellers or other service providers to communicate with the buyer, about their desired purchase.
Agents. From time to time, we may use the services of third-party companies to help facilitate our business activities. These include search engine optimisation and marketing service providers. These companies are subject to confidentiality agreements with us and are prohibited from using the information we provide for any reason except to perform the functions that Matchboard has outlined for them. While Matchboard’s matching software is developed in Israel, we not send personal customer data offshore.
Legal Requests. Matchboard is interested in protecting its members and the community at large. We will release account and other personal information to legal authorities in compliance with all laws, rules or regulations or to protect persons or property.
Supplier information and preferences
Matchboard provides a number of ways for you to manage your personal information.
Supplier information. If you are a Supplier and need to update the information in your Supplier Profile, such as your contact email address, you may do so directly by logging into your profile at any time.
Notification Preferences. You have the ability to “opt out” or unsubscribe from certain e-mail communications, such as periodic surveys and notifications, that are not related to a requested service. To update your communication preferences, contact us at email@example.com and specify the type of email communication(s) from which you would like to opt out.
Password. Matchboard suppliers are issued a User ID and password to access their account. As a supplier, you are responsible for all actions taken with your user ID and password. Do not share your password with any third parties. If you believe that your password has been compromised, you should immediately change your password or contact firstname.lastname@example.org.
Data Retention. We will retain your information to continue to offer you products and services. Please contact us if you wish to cancel or request that we no longer use your information this way. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Advance notification of change
If you have any additional questions or comments about Matchboard’s privacy statement, please contact us at email@example.com