Media coverage

Companies dial up virtual contact centres

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COVER STORY: Contact Centres In The Era Of Covid-19

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Outsourcing Sector Immune to Coronavirus – For Now

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The Impediments To Implementing AI And Machine Learning

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Matchboard's Sharon Melamed Entrepreneur of 2019 (Slatterys)

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Top Five Use Cases for Speech Analytics (Customer Think)

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Women in ICT Awards 2019: and the winners are… (ARN)

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Let’s give bootstrappers the respect they deserve (Kochie's Business Builders)

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Double disruption: Sharon Melamed (The CEO Magazine)

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Matchboard Contact Centre And CX Guide Reveals Cloud Vs On-Premise Advantages (Which-50)

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Bias In Recruitment: How To Avoid It In Your Hiring Process (Capterra)

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Matchboard's Sharon Melamed finalist for Women in ICT Entrepreneur Award (ARN)

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Matchboard announced finalist for Innovator of the Year award (My Business)

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20 Expert Tips: How to Start Selling Professional Services Online (Leadpages)

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Matchboard's Sharon Melamed takes silver medal in Digital Innovator award (CIO Magazine)

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Matchboard honoured twice in Which-50 Digital Experience awards (which-50)

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Upselling customers adds ROI gold to contact center channels (TechTarget)

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Founder interview: Sharon Melamed of Matchboard (Startup Founders)

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Balancing the Grind with Sharon Melamed, M.D. of Matchboard

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5 fascinating facts about call centres that may help your business (BBB)

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What CRM Tactics Can Help Build Online Sales? (Power Retail)

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Interview with Matchboard Founder - CXO Leaders

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An opportunity often ignored – the case for Kiosks (Marketing Magazine)

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Why this International Women's Day we should be celebrating entrepreneurship (Dynamic Business)

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Digital entrepreneur's holiday in the Startup Nation provides platform for the Business Matchmaker (Dynamic Business)

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Why startup Matchboard ditched the country manager model for licensing in its UK expansion (Startup Daily)

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Website Dos and Don'ts (SmartCompany)

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5 things corporate event planners expect from a venue (Spacely)

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Most inspiring business leaders of 2018 (My Business)

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Q&A with an award winning Australian entrepreneur (Dear Molly)

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Optus My Business Award winner: Matchboard

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The importance of innovation in small business (Optus)

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Making matches in cyber heaven (CX Focus)

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NORA's Paul Greenberg interviews Sharon Melamed of Matchboard (video - NORA)

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Meet Australia’s 2018 Business of the Year (My Business)

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Matchboard wins Business of the Year in Optus My Business Awards 2018 (My Business)

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Matchboard a winner in Suncorp Innovator of the Year award (CMO)

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People Watch - Sharon Melamed, Matchboard (Slattery's Watch)

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Matchboard offers tips to deal with business setbacks (Daily Telegraph)

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Matchboard highlighted in the Senate as a success story for government grant

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The data hack - how data can help you grow your business

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Australia’s Top Ten Women Entrepreneurs: Sharon Melamed (My Entrepreneur Magazine)

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Big benefits from business travel (that you may not know about) (Smartcompany)

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Why small businesses are outsourcing to South Africa (Sydney Morning Herald)

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Small businesses: the social influencers (The Age)

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Award-winning business founder and blogger spreads the word on the Foundation and youth homelessness (Property Industry Foundation)

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How to pick a delivery partner offshore (CeBIT)

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How to Acquire New Customers on a Shoestring Budget (Bizcover)

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Outlook rosy for small business (Sydney Morning Herald)

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Matchboard case study - Austrade 2016-2017 Annual Report p.90 (Austrade)

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Fake competitor reviews causing “stress and trouble” for over one third of Australian business (smartcompany)

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The Matchmaker: Sharon Melamed, Founder & MD of Matchboard, AboutMatch (The CEO Magazine)

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5 ways to find customers from one of Australia’s most successful Mumpreneurs.

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Leader of Leaders Interview (LeadershipHQ)

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The data hack - How data can help you grow your business (Steadfast)

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The Right Match (Nifnex)

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How Matchboard Uses Data To Tailor Its Offering (Which-50)

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Westpac names Matchboard – “online dating for the commercial world” - one of Australia’s top 200 Businesses of Tomorrow

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CX Trends: in the spotlight with Sharon Melamed of Matchboard (IQPC)

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Matchboard: a cure for the search engine blues (Australian British Chamber of Commerce)

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Podcast: Finding your Perfect Match Supplier with Matchboard (Procurement Uncovered)

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Aussie company innovates with B2B matching (Austrade)

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Matchboard and the Brexit Factor (MyBusiness)

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Interview with Matchboard (NORA - National Online Retailers Network)

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Matchboard interview with Daily Telegraph

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What's the most profitable industry? (smh.com.au)

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Building a business on trust (MYOB)

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Interview with Matchboard's Sharon Melamed (Qantas Talking Business, hosted by Alan Kohler)

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Matchboard interview: Solutions for 3 Common Goals in Public Sector Customer Service (Criterion)

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"My trusted business connections told me I'm mad": a charging model where honesty is the only policy (Dynamic Business)

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The Matchmaker (Business First Magazine)

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5 innovative start-ups founded by women (In the Black)

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5 signs it may be time to switch suppliers (Shortpress)

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Adapting to the Contact Centre of the Future (Ashton Media)

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Aussie tech stars earning a motsa (smh.com.au, The Age)

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"B2B dating" site Matchboard turns 3 (CMO)

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Government Customer Service: A Spotlight on Outsourcing (Criterion Conferences blog)

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A Perfect Match (The CEO Magazine)

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What does the future hold for public sector customer service? (Criterion Conferences)

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How to nurture and retain valuable clients (Resilium)

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Looking for a Supplier in Australia? (ICMI)

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Top 9 LinkedIn profiles for the Digital Industry: Matchboard's Sharon Melamed named (Dynamic Business)

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Find Suppliers ...the smart way. (Regus)

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Matchboard interview in Start-ups need more government support: survey (SMH)

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Cool Tool for IT Sourcing Takes Off (ITWire)

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Startup Matchboard - Dating for Business (Startup Daily)

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Matching Service connects Buyers with Suppliers (Fifth Quadrant)

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New On-Line Matching Service connects buyers with suppliers (PP Online, Procurement Professional Magazine)

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