Media coverage

Personalization techniques to enhance customer experience (Dynamic Business)

More info...

The future of e-commerce: Trends and predictions (Dynamic Business)

More info...

How to develop a CSR strategy (Dynamic Business)

More info...

How incorporating international attitudes can improve Australian service culture (Callo Podcast)

More info...

Do more with less: The SME’s guide to effective outsourcing (Dynamic Business)

More info...

David's Diaries podcast with Sharon Melamed

More info...

Introducing Business Matchmaker – Sharon Melamed (FemFounder)

More info...

Role of Outsourcing in Contact Centres (Contact Centre Magazine)

More info...

Building Online Marketplaces with Matchboard's Sharon Melamed (Parpera)

More info...

WINNERS ANNOUNCED: 2023 Executive of the Year Awards (CEO Magazine)

More info...

The talent battle: Winning strategies to attract and keep top employees (Dynamic Business)

More info...

Are Fijians an Optimistic People? (The Centre for Optimism)

More info...

Do Australian corporations truly care about customer experience? (CX Focus)

More info...

Holly Ransom interviews Sharon Melamed (Disrupt Radio)

More info...

Work from home era pushes more tech jobs offshore (The Australian Financial Review)

More info...

Matchboard's Sharon Melamed named Finalist for Entrepreneur of the Year (CEO Magazine)

More info...

How to make your customer service stand out from the crowd (ICMI)

More info...

How to craft compelling social media content for SMEs (Dynamic Business)

More info...

Matchmaking the future of CX Suppliers (CSIA)

More info...

Contact Centre Procurement Trends (Contact Centre Magazine)

More info...

Matchboard shortlisted alongside NBN and Telstra companies for Best Digital Platform award (ACOMMS)

More info...

Focus on mental health in the contact centre (ICMI)

More info...

Top 100 Influencers in the Contact Centre Industry (Contact Centre Magazine)

More info...

How to evaluate a contact center outsourcer (ICMI)

More info...

How much of your CX strategy should be managed by someone else? (CX Focus)

More info...

How contact center customer service differs in 5 countries (ICMI)

More info...

Introducing ICMI's featured contributors for 2023 (ICMI)

More info...

Work from home business owners share secrets to success (Daily Telegraph)

More info...

How Smart50 winners and new entries use shared values, fun and failure to motivate their people (SmartCompany)

More info...

Winners, Australian Small Business Champion Awards

More info...

We asked Smart50 alumni what keeps them up at night. This is what they said. (SmartCompany)

More info...

Matchboard named Finalist in ARN Innovation Awards 2022 (ARN)

More info...

Sharon Melamed Shares the Secrets behind Matchboard, Australia’s Leading B2B Matchmaking Platform (Tubertorial)

More info...

Digital asset tax break: How one small business is making the most of it (prospa)

More info...

Meet the WIICTA winner: Sharon Melamed of Matchboard (ARN)

More info...

6 expert opinions on why government agencies need a chatbot in 2022 (Clevertar)

More info...

5 ways to supercharge your online sales (finder)

More info...

ARN Women in ICT Awards: and the winners are… (ARN)

More info...

Interview with Matchboard's Sharon Melamed (Kalkine TV)

More info...

Building up your small business squad (AON)

More info...

Exclusive stories of successful entrepreneurs (Thrive Insider)

More info...

FINALISTS ANNOUNCED: 2021 Executive of the Year Awards (CEO Magazine)

More info...

Mumpreneurs Guide: Tools and Tips to help run your own business (Bizcover)

More info...

Top 50 Small Business Leaders 2021 (Inside Small Business)

More info...

9 important business trends for the new financial year (finder)

More info...

ARN unveils record-breaking number of finalists for new-look Women in ICT Awards (ARN)

More info...

Interview With Sharon Melamed, Managing Director at Matchboard (CXBuzz)

More info...

Federal Budget 2021: What’s small business hoping for this year? (MYOB)

More info...

How to stop chasing invoices and start getting paid (Prospa)

More info...

5 pearls of business wisdom from rockstar women entrepreneurs (Prospa)

More info...

Women in Stem (Future Learning Magazine)

More info...

‘Close-Up’ with ‘Business Mastermind’ Sharon Melamed (Stories Ink)

More info...

Five Ways to Earn True Customer Loyalty Online in 2021 (Power Retail)

More info...

How to come up with a successful business idea (Mums & Co)

More info...

Founding a Business Matchmaking Platform with Sharon Melamed (Female Founders Network)

More info...

Learn About an Australian Business Matchmaker who Found New Opportunities in COVID (startup.info)

More info...

5 Things You Need To Know To Successfully Run a Live Virtual Event (Authority Magazine)

More info...

How to Write a Content Brief for a SaaS Blog (Content Kapow)

More info...

Meet MessageMedia’s small business grant winners (MessageMedia)

More info...

Treat AI Voicebots As Part Of A Holistic Strategy (Which-50)

More info...

The Journey Of A Non-Techy Tech Founder, Radio Interview with Sharon Melamed, Founder Of Matchboard (Small Biz Matters)

More info...

Why Your B2B Content Should Be Built for the Few (CMS Wire)

More info...

What Does Good Customer Experience Look Like in 2020? (Power Retail)

More info...

Matchboard named Finalist in ACOMM 2020 awards in Innovation (SME) category

More info...

Re-shoring and chatbots: Is Australia's COVID-19 response proof customer service has changed forever? (MYCustomer)

More info...

Ahron Young interviews Matchboard (ticker TV)

More info...

Where the Customer Experience Focus Is Shifting in the Immediate Future (CMSWire)

More info...

Even More Tips from Start-Up Founders & Entrepreneurs (CUA)

More info...

Top Tips from Startup Founders & Entrepreneurs (CUA)

More info...

Leadership Conversations with CLAU. (Youtube)

More info...

BPOs face uncertain post-pandemic future (BusinessWorld)

More info...

Matchboard wins prize in Mumbrella’s Business Boost competition (Mumbrella)

More info...

Companies dial up virtual contact centres (iStart)

More info...

COVER STORY: Contact Centres In The Era Of Covid-19 (Which-50)

More info...

Outsourcing Sector Immune to Coronavirus – For Now (Contact Center World)

More info...

The Impediments To Implementing AI And Machine Learning (Which-50)

More info...

Matchboard's Sharon Melamed Entrepreneur of 2019 (Slatterys)

More info...

Top Five Use Cases for Speech Analytics (Customer Think)

More info...

Women in ICT Awards 2019: and the winners are… (ARN)

More info...

Let’s give bootstrappers the respect they deserve (Kochie's Business Builders)

More info...

Double disruption: Sharon Melamed (The CEO Magazine)

More info...

Matchboard Contact Centre And CX Guide Reveals Cloud Vs On-Premise Advantages (Which-50)

More info...

Bias In Recruitment: How To Avoid It In Your Hiring Process (Capterra)

More info...

Matchboard's Sharon Melamed finalist for Women in ICT Entrepreneur Award (ARN)

More info...

20 Expert Tips: How to Start Selling Professional Services Online (Leadpages)

More info...

Matchboard honoured twice in Which-50 Digital Experience awards (which-50)

More info...

Upselling customers adds ROI gold to contact center channels (TechTarget)

More info...

5 fascinating facts about call centres that may help your business (BBB)

More info...

What CRM Tactics Can Help Build Online Sales? (Power Retail)

More info...

An opportunity often ignored – the case for Kiosks (Marketing Magazine)

More info...

Why this International Women's Day we should be celebrating entrepreneurship (Dynamic Business)

More info...

Digital entrepreneur's holiday in the Startup Nation provides platform for the Business Matchmaker (Dynamic Business)

More info...

Why startup Matchboard ditched the country manager model for licensing in its UK expansion (Startup Daily)

More info...

Website Dos and Don'ts (SmartCompany)

More info...

Making matches in cyber heaven (CX Focus)

More info...

NORA's Paul Greenberg interviews Sharon Melamed of Matchboard (video - NORA)

More info...

People Watch - Sharon Melamed, Matchboard (Slattery's Watch)

More info...

Matchboard offers tips to deal with business setbacks (Daily Telegraph)

More info...

Matchboard highlighted in the Senate as a success story for government grant

More info...

Big benefits from business travel (that you may not know about) (Smartcompany)

More info...

Why small businesses are outsourcing to South Africa (Sydney Morning Herald)

More info...

Small businesses: the social influencers (The Age)

More info...

How to Acquire New Customers on a Shoestring Budget (Bizcover)

More info...

Outlook rosy for small business (Sydney Morning Herald)

More info...

Fake competitor reviews causing “stress and trouble” for over one third of Australian business (smartcompany)

More info...

The Matchmaker: Sharon Melamed, Founder & MD of Matchboard, AboutMatch (The CEO Magazine)

More info...

How Matchboard Uses Data To Tailor Its Offering (Which-50)

More info...

CX Trends: in the spotlight with Sharon Melamed of Matchboard (IQPC)

More info...

Interview with Matchboard (NORA - National Online Retailers Network)

More info...

What's the most profitable industry? (smh.com.au)

More info...

Building a business on trust (MYOB)

More info...

Interview with Matchboard's Sharon Melamed (Qantas Talking Business, hosted by Alan Kohler)

More info...

"My trusted business connections told me I'm mad": a charging model where honesty is the only policy (Dynamic Business)

More info...

5 innovative start-ups founded by women (In the Black)

More info...

Adapting to the Contact Centre of the Future (Ashton Media)

More info...

Aussie tech stars earning a motsa (smh.com.au, The Age)

More info...

A Perfect Match (The CEO Magazine)

More info...

Looking for a Supplier in Australia? (ICMI)

More info...

Top 9 LinkedIn profiles for the Digital Industry: Matchboard's Sharon Melamed named (Dynamic Business)

More info...

Find Suppliers ...the smart way. (Regus)

More info...

Matchboard interview in Start-ups need more government support: survey (SMH)

More info...

Cool Tool for IT Sourcing Takes Off (ITWire)

More info...

Matching Service connects Buyers with Suppliers (Fifth Quadrant)

More info...

New On-Line Matching Service connects buyers with suppliers (PP Online, Procurement Professional Magazine)

More info...