Take a look at what the media says about Matchboard!   If you’re a journalist interested in covering Matchboard, please email sharon@matchboard.com.au.

Jul 3, 2024

How to develop a CSR strategy (Dynamic Business)

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Jun 18, 2024

How incorporating international attitudes can improve Australian service culture (Callo Podcast)

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May 23, 2024

Do more with less: The SME’s guide to effective outsourcing (Dynamic Business)

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April 4, 2024

David's Diaries podcast with Sharon Melamed

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March 27, 2024

Introducing Business Matchmaker – Sharon Melamed (FemFounder)

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March 27, 2024

Role of Outsourcing in Contact Centres (Contact Centre Magazine)

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February12, 2024

Building Online Marketplaces with Matchboard's Sharon Melamed (Parpera)

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November 20, 2023

WINNERS ANNOUNCED: 2023 Executive of the Year Awards (CEO Magazine)

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October 26, 2023

The talent battle: Winning strategies to attract and keep top employees (Dynamic Business)

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September 13, 2023

Are Fijians an Optimistic People? (The Centre for Optimism)

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September 12, 2023

Do Australian corporations truly care about customer experience? (CX Focus)

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September 12, 2023

When should a business outsource? (My Business)

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September 8, 2023 (5pm episode)

Holly Ransom interviews Sharon Melamed (Disrupt Radio)

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September 5, 2023

Work from home era pushes more tech jobs offshore (The Australian Financial Review)

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August 16, 2023

Matchboard's Sharon Melamed named Finalist for Entrepreneur of the Year (CEO Magazine)

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August 10, 2023

How to make your customer service stand out from the crowd (ICMI)

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July 19, 2023

How to craft compelling social media content for SMEs (Dynamic Business)

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June 30, 2023

Matchmaking the future of CX Suppliers (CSIA)

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June 22, 2023

Contact Centre Procurement Trends (Contact Centre Magazine)

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June 15, 2023

Matchboard shortlisted alongside NBN and Telstra companies for Best Digital Platform award (ACOMMS)

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May 18, 2023

Focus on mental health in the contact centre (ICMI)

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March 23, 2023

Top 100 Influencers in the Contact Centre Industry (Contact Centre Magazine)

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March 18, 2023

How to evaluate a contact center outsourcer (ICMI)

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February 16, 2023

How much of your CX strategy should be managed by someone else? (CX Focus)

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January 6, 2023

How contact center customer service differs in 5 countries (ICMI)

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December 19, 2022

Introducing ICMI's featured contributors for 2023 (ICMI)

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September 27, 2022

Work from home business owners share secrets to success (Daily Telegraph)

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September 16, 2022

How Smart50 winners and new entries use shared values, fun and failure to motivate their people (SmartCompany)

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September 6, 2022

Winners, Australian Small Business Champion Awards

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August 30, 2022

We asked Smart50 alumni what keeps them up at night. This is what they said. (SmartCompany)

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August 17, 2022

Matchboard named Finalist in ARN Innovation Awards 2022 (ARN)

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May 30, 2022

Sharon Melamed Shares the Secrets behind Matchboard, Australia’s Leading B2B Matchmaking Platform (Tubertorial)

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May 16, 2022

Digital asset tax break: How one small business is making the most of it (prospa)

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February 24, 2022

Meet the WIICTA winner: Sharon Melamed of Matchboard (ARN)

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February 3, 2022

6 expert opinions on why government agencies need a chatbot in 2022 (Clevertar)

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December 17, 2021

5 ways to supercharge your online sales (finder)

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December 7, 2021

ARN Women in ICT Awards: and the winners are… (ARN)

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November 1, 2021

How to go from corporate employee to award-winning, digital disrupting entrepreneur (SMB Digital)

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October 22, 2021

Interview with Matchboard's Sharon Melamed (Kalkine TV)

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October 13, 2021

Building up your small business squad (AON)

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October 12, 2021

Exclusive stories of successful entrepreneurs (Thrive Insider)

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September 2, 2021

FINALISTS ANNOUNCED: 2021 Executive of the Year Awards (CEO Magazine)

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September 1, 2021

Mumpreneurs Guide: Tools and Tips to help run your own business (Bizcover)

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August 25, 2021

Top 50 Small Business Leaders 2021 (Inside Small Business)

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August 13, 2021

9 important business trends for the new financial year (finder)

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June 11, 2021

ARN unveils record-breaking number of finalists for new-look Women in ICT Awards (ARN)

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May 27, 2021

Interview With Sharon Melamed, Managing Director at Matchboard (CXBuzz)

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April 29, 2021

Federal Budget 2021: What’s small business hoping for this year? (MYOB)

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March 3, 2021

How to stop chasing invoices and start getting paid (Prospa)

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March 9, 2021

5 pearls of business wisdom from rockstar women entrepreneurs (Prospa)

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February 24, 2021

‘Close-Up’ with ‘Business Mastermind’ Sharon Melamed (Stories Ink)

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February 1, 2021

Five Ways to Earn True Customer Loyalty Online in 2021 (Power Retail)

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January 11, 2021

How to come up with a successful business idea (Mums & Co)

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January 4, 2021

Founding a Business Matchmaking Platform with Sharon Melamed (Female Founders Network)

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December 26, 2020

Learn About an Australian Business Matchmaker who Found New Opportunities in COVID (startup.info)

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December 23, 2020

5 Things You Need To Know To Successfully Run a Live Virtual Event (Authority Magazine)

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November 1, 2020

How to Write a Content Brief for a SaaS Blog (Content Kapow)

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September 24, 2020

Trust in Business (The Genesis of Startups - University of Sydney podcast)

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September 14, 2020

Meet MessageMedia’s small business grant winners (MessageMedia)

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August 31, 2020

Treat AI Voicebots As Part Of A Holistic Strategy (Which-50)

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August 21, 2020

The Journey Of A Non-Techy Tech Founder, Radio Interview with Sharon Melamed, Founder Of Matchboard (Small Biz Matters)

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August 3, 2020

Why Your B2B Content Should Be Built for the Few (CMS Wire)

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July 23, 2020

What Does Good Customer Experience Look Like in 2020? (Power Retail)

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July 23, 2020

Matchboard named Finalist in ACOMM 2020 awards in Innovation (SME) category

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July 17, 2020

Re-shoring and chatbots: Is Australia's COVID-19 response proof customer service has changed forever? (MYCustomer)

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July 1, 2020

Ahron Young interviews Matchboard (ticker TV)

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June 16, 2020

Where the Customer Experience Focus Is Shifting in the Immediate Future (CMSWire)

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June 10, 2020

Even More Tips from Start-Up Founders & Entrepreneurs (CUA)

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May 30, 2020

Top Tips from Startup Founders & Entrepreneurs (CUA)

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May 28, 2020

Leadership Conversations with CLAU. (Youtube)

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May 8, 2020

BPOs face uncertain post-pandemic future (BusinessWorld)

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April 28, 2020

3 ways to create business opportunities in 2020 (Steadfast)

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April 27, 2020

Matchboard wins prize in Mumbrella’s Business Boost competition (Mumbrella)

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April 1, 2020

Companies dial up virtual contact centres (iStart)

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March 30, 2020

COVER STORY: Contact Centres In The Era Of Covid-19 (Which-50)

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March 26, 2020

Outsourcing Sector Immune to Coronavirus – For Now (Contact Center World)

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January 31, 2020

The Impediments To Implementing AI And Machine Learning (Which-50)

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December 2, 2019

Matchboard's Sharon Melamed Entrepreneur of 2019 (Slatterys)

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November 28, 2019

Top Five Use Cases for Speech Analytics (Customer Think)

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November 25, 2019

Women in ICT Awards 2019: and the winners are… (ARN)

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November 18, 2019

Let’s give bootstrappers the respect they deserve (Kochie's Business Builders)

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November 14, 2019

Double disruption: Sharon Melamed (The CEO Magazine)

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November 14, 2019

Matchboard Contact Centre And CX Guide Reveals Cloud Vs On-Premise Advantages (Which-50)

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November 12, 2019

Bias In Recruitment: How To Avoid It In Your Hiring Process (Capterra)

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November 6, 2019

Matchboard's Sharon Melamed finalist for Women in ICT Entrepreneur Award (ARN)

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September 26, 2019

20 Expert Tips: How to Start Selling Professional Services Online (Leadpages)

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September 16, 2019

Matchboard honoured twice in Which-50 Digital Experience awards (which-50)

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September 13, 2019

Upselling customers adds ROI gold to contact center channels (TechTarget)

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May 28, 2019

5 fascinating facts about call centres that may help your business (BBB)

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May 24, 2019

What CRM Tactics Can Help Build Online Sales? (Power Retail)

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April 16, 2019

An opportunity often ignored – the case for Kiosks (Marketing Magazine)

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February 23, 2019

Why this International Women's Day we should be celebrating entrepreneurship (Dynamic Business)

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February 22, 2019

Digital entrepreneur's holiday in the Startup Nation provides platform for the Business Matchmaker (Dynamic Business)

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February 21, 2019

Why startup Matchboard ditched the country manager model for licensing in its UK expansion (Startup Daily)

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November 15, 2018

Making matches in cyber heaven (CX Focus)

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November 13, 2018

NORA's Paul Greenberg interviews Sharon Melamed of Matchboard (video - NORA)

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October 29, 2018

People Watch - Sharon Melamed, Matchboard (Slattery's Watch)

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October 25, 2018

Matchboard offers tips to deal with business setbacks (Daily Telegraph)

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October 15, 2018

Matchboard highlighted in the Senate as a success story for government grant

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August 29, 2018

Big benefits from business travel (that you may not know about) (Smartcompany)

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May 2, 2018

Why small businesses are outsourcing to South Africa (Sydney Morning Herald)

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April 30, 2018

Small businesses: the social influencers (The Age)

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February 13, 2018

How to Acquire New Customers on a Shoestring Budget (Bizcover)

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January 30, 2018

Outlook rosy for small business (Sydney Morning Herald)

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October 19, 2017

Fake competitor reviews causing “stress and trouble” for over one third of Australian business (smartcompany)

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September 15, 2017

The Matchmaker: Sharon Melamed, Founder & MD of Matchboard, AboutMatch (The CEO Magazine)

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May 23, 2017

How Matchboard Uses Data To Tailor Its Offering (Which-50)

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March 30, 2017

CX Trends: in the spotlight with Sharon Melamed of Matchboard (IQPC)

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September 22, 2016

Interview with Matchboard (NORA - National Online Retailers Network)

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May 23, 2016

What's the most profitable industry? (smh.com.au)

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March 1, 2016

Interview with Matchboard's Sharon Melamed (Qantas Talking Business, hosted by Alan Kohler)

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December 8, 2015

"My trusted business connections told me I'm mad": a charging model where honesty is the only policy (Dynamic Business)

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December 1, 2015

5 innovative start-ups founded by women (In the Black)

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November 4, 2015

Adapting to the Contact Centre of the Future (Ashton Media)

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September 30, 2015

Aussie tech stars earning a motsa (smh.com.au, The Age)

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July 28, 2013

Looking for a Supplier in Australia? (ICMI)

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March 14, 2013

Top 9 LinkedIn profiles for the Digital Industry: Matchboard's Sharon Melamed named (Dynamic Business)

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January 24, 2013

Find Suppliers ...the smart way. (Regus)

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November 8, 2012

Matchboard interview in Start-ups need more government support: survey (SMH)

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October 27, 2012

Cool Tool for IT Sourcing Takes Off (ITWire)

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September 28, 2012

Startup Matchboard - Dating for Business (Startup Daily)

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September 4, 2012

Matching Service connects Buyers with Suppliers (Fifth Quadrant)

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September 3, 2012

New On-Line Matching Service connects buyers with suppliers (PP Online, Procurement Professional Magazine)

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