Offshoring is evolving. What was once primarily a cost strategy is increasingly becoming a way for organisations to access capability, overcome talent constraints and build more resilient global workforces.
The 2026 State of Offshoring Report brings together proprietary employer and employee data to reveal how organisations are approaching offshoring today and where the market is heading next. The research uncovers four significant shifts:
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Employee engagement is challenging traditional assumptions, with offshore workforces often reporting stronger engagement than their onshore counterparts.
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AI capability is becoming a workforce priority, changing the skills organisations need and how work is delivered across borders.
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Compliance expectations are increasing, placing greater pressure on offshore providers to strengthen governance, security and operational standards.
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Offshore workforces are set to grow, with two-thirds of employers planning to expand their offshore teams within the next 24 months.
Explore insights across:
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Global Economic & Talent Landscape
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Employee Happiness & Productivity
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Technology, AI & Skills Evolution
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Offshoring Models & the Cost-to-Value Evolution
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Industries & Functions
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Compliance, Risk & Governance
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The Future Workforce
Complete the form to access your complimentary copy of the State of Offshoring Report.
NB. This content is sponsored by a third party, who will receive your contact details. Please note the content is unavailable to BPOs.
