The Pinboard is a place we promote industry events, charities we support, and other special initiatives. Contact us if you have something to announce!

Jul/Aug 2026

ANZ State of CX Outsourcing & Automation 2026

We're running a survey on contact centre/CX outsourcing and automation, and the first 50 respondents receive a $50 gift card or charity donation. The survey is open to ANZ leaders in businesses operating - and/or outsourcing - a contact centre with 10+ seats, and is not open to BPOs. Get in touch if you'd like the survey link: info@matchboard.com.au.

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Aug 4-6, 2026

Process to Practice Summit 2026

Across 2 focused days, you’ll hear how organisations are using process mining, Lean Six Sigma, and AI to redesign workflows, remove friction, and deliver measurable outcomes. You’ll learn how to turn strategy into execution, diagnose whether problems are structural or operational, and bridge the gap between how work is designed and how it’s actually done. Register with code MB10 to receive 10% off the registration fee.  

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Jul 2026

Charity Support: Taking Paediatrics Abroad

TPA connects Australian health professionals with their peers in low-resource settings in the Asia-Pacific to share expertise in paediatric care, saving children's lives. Matchboard is proud to support this ground-breaking charity.

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