SYDNEY — April 3, 2020 — In response to unprecedented demand on contact centres in Australia, Matchboard has launched the Contact Centre Hotline to provide free phone advice on any contact centre challenge or question an organisation may have. Challenges may vary from technical to operational, such as “how do I ensure security for work-at-home….
SYDNEY, AUSTRALIA — March 24, 2020— Bucking the trend of business decline amidst Coronavirus, contact centre outsourcing companies in Australia are recording a surge in demand. This was the conclusion reached by Matchboard, which conducted a snap survey of suppliers on its platform last week. Key findings include: Almost 80% of outsourcers said they were….
SYDNEY, AUSTRALIA — November 25, 2019 — Founder and Managing Director of Matchboard, Sharon Melamed, has taken out the Entrepreneur 2019 title in ARN’s Women in ICT awards (WIICTA). For a full list of category winners, click here. Read the release on CMO.com.au.
SYDNEY, AUSTRALIA — September 30, 2019 — Capping off a month of award wins, Matchboard was today announced finalist for Innovator of the Year in the My Business Awards 2019. The winner will be decided at a black-tie dinner on November 15 at The Star Sydney. Managing Director, Sharon Melamed, said, “It’s a proud moment….
SYDNEY, AUSTRALIA — June 10, 2019 — When Sydney entrepreneur Sharon Melamed heard the now famous quote from the film Avengers: Endgame, “I love you 3000”, she couldn’t help but smile. Her award-winning B2B matchmaking platform, Matchboard, just celebrated its 3000th match, a major milestone for the 7-year-old business. Anyone can use Matchboard’s website to….
SYDNEY, AUSTRALIA — February 1, 2018 Sharon Melamed, Founder of business matchmaking site Matchboard, may have started a new trend in the small business community – supporting small charities with pro bono marketing. View media release
SYDNEY, AUSTRALIA — April 13, 2017 B2B matching site Matchboard has been named one of Westpac’s top 200 “businesses of tomorrow”, a vote of confidence in the company’s unique trust-based platform for matching buyers and sellers in the sales and service arena. Westpac announced the names of the businesses on April 7, adding that these 200 companies….
SYDNEY, AUSTRALIA — March 6, 2017 — The business process outsourcing (BPO) industry is at a turning point – automation of back office and contact centre processes is rising steadily, eating into the BPO vendors’ bread-and-butter; and client focus on customer experience outcomes is causing a rethink in location strategy. Against this backdrop, countries such as Fiji,….
SYDNEY, AUSTRALIA — October 5, 2016 — Matchboard, a B2B matching platform which launched in 2012, celebrated its four-year milestone this month with the announcement that it has received an Export Market Development Grant to accelerate its push into the UK. Matchboard is a free online service which uses proprietary matching software to match “buyers” with….
LONDON, ENGLAND – August 14, 2017. Online dating sites have been around for years, but the concept of a matchmaking site for the commercial world is relatively new. Now, through advanced matching algorithms similar to dating sites, businesses can find their “perfect match” suppliers online too. Leading the way is AboutMatch, the international arm of Australia’s award-winning Matchboard platform, which….
SYDNEY, AUSTRALIA – September 2, 2015 – Matchboard, a B2B matching platform which launched in 2012, celebrated its three-year milestone this month with some statistics which attest to the success of its unusual business model, built entirely on trust. Founder, Sharon Melamed, said, “When I started Matchboard, I wanted to solve a problem I saw….
SYDNEY, AUSTRALIA – March 2, 2015 – Following on the success of many other Israeli technology vendors, LikeBillions has announced it is entering the Australian market, with its patented Web Voice Synchronisation (WVS) platform. WVS integrates contact centres and digital marketing through rotating phone numbers, uniquely identifying a caller’s web session and presenting this data….
Matchboard hits 1000th client milestone with Royal Society for the Blind SYDNEY, AUSTRALIA – November 7, 2014 – Searching online for a suitable product or service provider can be a highly frustrating experience, when you get hundreds of thousands of results returned by search engines. The question, “Where do I start?” echoes in offices everywhere,….
SYDNEY, AUSTRALIA – September 19, 2014 – Matchboard, a free online matching service for the contact centre industry, celebrated its two-year milestone this month. Managing Director, Sharon Melamed, said, “Almost 1000 requests have been submitted and hundreds of deals have been signed as a result of our service for the industry.” The company’s website shows….
SYDNEY, AUSTRALIA – June 5, 2014 – 18 months after launching its hit B2B matching service online, Matchboard has announced an off-line model, bringing companies and prospects together face-to-face, in an intimate boardroom setting. The concept is that Matchboard works one-on-one with a company (in its supplier community) to produce a boardroom lunch, where Matchboard’s….