SYDNEY, AUSTRALIA – November 7, 2013 – An interactive map has been launched to combat misconception about foreign accents in call centres around the world. The click-andplay audio map enables the user to listen to call samples from Australia, New Zealand, South Africa, Philippines, India, Fiji and Indonesia. The Call Centre Audio Map, a world-first….
SYDNEY, AUSTRALIA – July 26, 2013 – Matchboard.com.au, a free online tool for the customer management industry in Australia and New Zealand, is servicing an increasing number of requests from US, UK and European companies looking to establish a presence in the region. According to Managing Director, Sharon Melamed, one of the biggest success drivers….
SYDNEY, AUSTRALIA — March 3, 2013 — Six-month old start-up Matchboard has launched “digital” and “data” categories on its free online platform matching buyers and suppliers. Companies can now enter their needs for a range of “digital” services – from web design to social media marketing and online advertising – and connect with a shortlist of suppliers to….
SYDNEY, AUSTRALIA — November 12, 2012 —i-Direct has acquired Sydney-based call centre company, CDM Telemarketing, giving birth to a new brand in the outsourced call centre market: CDM Direct. The two companies came together through industry matchmaking service, Matchboard. Matchboard was tasked with finding a strategic investor for CDM, which has been operating a 40-seat centre in Sydney….
SYDNEY, AUSTRALIA – October 21, 2012 – Start-up Matchboard’s free online tool matching buyers with suppliers has taken off: the company clocked up approximately $15 million in sourcing requests since its September launch. Matchboard’s simple proposition is “enter your business needs and get connected with suppliers who can meet them”. Not only is the service….
SYDNEY, AUSTRALIA — September 3, 2012 — Matchboard, a web-based service matching buyers and suppliers, launched today, under the mantra, “Smart Sourcing for Sales, Service and Back Office”. Organisations looking to enhance their customer operations typically source from a range of third party suppliers in technology, outsourcing, recruiting, training and consulting. However finding the right supplier to fulfill….
