SYDNEY, AUSTRALIA — March 6, 2017 — The business process outsourcing (BPO) industry is at a turning point – automation of back office and contact centre processes is rising steadily, eating into the BPO vendors’ bread-and-butter; and client focus on customer experience outcomes is causing a rethink in location strategy. Against this backdrop, countries such as Fiji,….
SYDNEY, AUSTRALIA — October 5, 2016 — Matchboard, a B2B matching platform which launched in 2012, celebrated its four-year milestone this month with the announcement that it has received an Export Market Development Grant to accelerate its push into the UK. Matchboard is a free online service which uses proprietary matching software to match “buyers” with….
LONDON, ENGLAND – August 14, 2017. Online dating sites have been around for years, but the concept of a matchmaking site for the commercial world is relatively new. Now, through advanced matching algorithms similar to dating sites, businesses can find their “perfect match” suppliers online too. Leading the way is AboutMatch, the international arm of Australia’s award-winning Matchboard platform, which….
SYDNEY, AUSTRALIA – September 2, 2015 – Matchboard, a B2B matching platform which launched in 2012, celebrated its three-year milestone this month with some statistics which attest to the success of its unusual business model, built entirely on trust. Founder, Sharon Melamed, said, “When I started Matchboard, I wanted to solve a problem I saw….
SYDNEY, AUSTRALIA – March 2, 2015 – Following on the success of many other Israeli technology vendors, LikeBillions has announced it is entering the Australian market, with its patented Web Voice Synchronisation (WVS) platform. WVS integrates contact centres and digital marketing through rotating phone numbers, uniquely identifying a caller’s web session and presenting this data….
Matchboard hits 1000th client milestone with Royal Society for the Blind SYDNEY, AUSTRALIA – November 7, 2014 – Searching online for a suitable product or service provider can be a highly frustrating experience, when you get hundreds of thousands of results returned by search engines. The question, “Where do I start?” echoes in offices everywhere,….
SYDNEY, AUSTRALIA – September 19, 2014 – Matchboard, a free online matching service for the contact centre industry, celebrated its two-year milestone this month. Managing Director, Sharon Melamed, said, “Almost 1000 requests have been submitted and hundreds of deals have been signed as a result of our service for the industry.” The company’s website shows….
SYDNEY, AUSTRALIA – June 5, 2014 – 18 months after launching its hit B2B matching service online, Matchboard has announced an off-line model, bringing companies and prospects together face-to-face, in an intimate boardroom setting. The concept is that Matchboard works one-on-one with a company (in its supplier community) to produce a boardroom lunch, where Matchboard’s….
SYDNEY, AUSTRALIA – November 7, 2013 – An interactive map has been launched to combat misconception about foreign accents in call centres around the world. The click-andplay audio map enables the user to listen to call samples from Australia, New Zealand, South Africa, Philippines, India, Fiji and Indonesia. The Call Centre Audio Map, a world-first….
SYDNEY, AUSTRALIA – July 26, 2013 – Matchboard.com.au, a free online tool for the customer management industry in Australia and New Zealand, is servicing an increasing number of requests from US, UK and European companies looking to establish a presence in the region. According to Managing Director, Sharon Melamed, one of the biggest success drivers….
SYDNEY, AUSTRALIA — March 3, 2013 — Six-month old start-up Matchboard has launched “digital” and “data” categories on its free online platform matching buyers and suppliers. Companies can now enter their needs for a range of “digital” services – from web design to social media marketing and online advertising – and connect with a shortlist of suppliers to….
SYDNEY, AUSTRALIA — November 12, 2012 —i-Direct has acquired Sydney-based call centre company, CDM Telemarketing, giving birth to a new brand in the outsourced call centre market: CDM Direct. The two companies came together through industry matchmaking service, Matchboard. Matchboard was tasked with finding a strategic investor for CDM, which has been operating a 40-seat centre in Sydney….
SYDNEY, AUSTRALIA – October 21, 2012 – Start-up Matchboard’s free online tool matching buyers with suppliers has taken off: the company clocked up approximately $15 million in sourcing requests since its September launch. Matchboard’s simple proposition is “enter your business needs and get connected with suppliers who can meet them”. Not only is the service….
SYDNEY, AUSTRALIA — September 3, 2012 — Matchboard, a web-based service matching buyers and suppliers, launched today, under the mantra, “Smart Sourcing for Sales, Service and Back Office”. Organisations looking to enhance their customer operations typically source from a range of third party suppliers in technology, outsourcing, recruiting, training and consulting. However finding the right supplier to fulfill….