
Richard Branson was one of the first to articulate the link between employee engagement and a positive customer experience. Our white paper looks at all the evidence to support this now well-accepted theory, providing ample data for the business case to invest in your most important asset – your employees.
The EX/CX link applies equally in all countries, and this paper highlights a case study from a global business.
*This content has been sponsored by a third party who will receive your contact details. Please note we are not able to provide this content to BPOs.