Sharon Melamed

Sharon Melamed is Matchboard’s Founder and Managing Director and a digital entrepreneur with 25 years’ experience in sales, service and outsourcing. As the founder of two B2B matching businesses in Australia, Matchboard and FindaConsultant, she’s helped more than 4,000 companies find solutions for their customer needs – earning her the title of “The Matchmaker” in local media.

Sharon's previous career in outsourcing included 15 years spearheading sales in Australia and the US for a Japanese multinational, during which time the company grew from 60 to almost 1000 employees and IPOed.

One of the most awarded entrepreneurs in Australia, Sharon's industry accolades include:

- LinkedIn Power Profile status (1 of the 50 most viewed profiles in Australia)
- Suncorp Innovator of the Year
- Entrepreneur of the Year, ARN Women in ICT Awards
- Innovation of the Year, ARN Women in ICT Awards
- Top 50 Small Business Leaders in Australia (2021)
- Entrepreneur of the Year Finalist, Australian Small Business Champion Awards (2023)
- Top 100 Influencers in the Contact Centre Industry (2023)
- Entrepreneur of the Year – Runner-up, The CEO Magazine’s Executive Awards (2023).

Her specialties are: business matchmaking, outsourcing / offshoring; call centres / contact centres; business process outsourcing (BPO); multilingual customer service; direct sales; 15 years' experience with Japan; concierge services.

Having graduated from the University of Sydney with the coveted University Medal, Sharon speaks 5 languages (Japanese, French, German, Hebrew, English) and is a former State Scrabble champion.