BPO Exchange is Australia’s first ever event bringing together all stakeholders in the BPO industry. This includes BPO leaders, consultants, analysts, clients and investors, as well as industry associations, Government agencies, and vendors of technology, infrastructure and services.
At this exclusive one-day event, we’ll cover:
- What the market wants – a Client Panel including speakers from Optus, Qantas, Healthdirect, Prospa and Airtasker
- The future of the BPO industry, and the impact of AI
- M&A
- Organic growth strategies
- Pricing innovation
- Matchboard data trends
- Partnering with consultants and analysts
- Partnering and productising with technology vendors
- Risky Business: why the human factor is the greatest challenge in outsourced operations
- Cracking the Government sector
- Differentiating an offshore BPO in a crowded market
- Country updates… and much more.
Why Attend:
- Hear directly from client-side executives and get inside the mindset of big brands
- Challenge your thinking on the future of the BPO industry
- Forge new partnerships
- Meet procurement consultants
- Uncover M&A opportunities
- Stay abreast of industry trends
- Get inspiration for new strategies around growth and pricing
- Network with peers
Cost per person (excluding GST):
- A$1,500 for BPOs, Procurement Consultants, Analysts
- A$2,500 for Vendors (technology, telco, real estate, recruitment), industry bodies, accreditation bodies
Payment options: credit card or bank transfer. An invoice will be issued upon registration below.
Register below, or send a sponsorship or attendance inquiry to sharon@matchboard.com.au.
