Voice AI is one of the newest, most powerful, yet under-leveraged channels in customer experience. This exclusive roundtable brings together senior Customer Leaders in Sydney to explore how to get started with Voice AI, and ensure success.
We’ll kick off with a fireside chat with Andrew Dome, Uniting NSW.ACT’s Chief Digital & Information Officer, learning from their ground-breaking GenAI voice bot, Jeanie. This will be followed by open, peer-driven discussion, covering:
- How to identify the best use cases for Voice AI
- Busting myths around customer uptake across demographics
- Best practices and planning for successful service design
- Measuring ROI and preparing a winning business case.
Places are limited, so please register your interest early.
Proudly sponsored by: Webex by Cisco.
Note: We regret that vendors and consultants cannot register for this event, which is designed for C-level executives and senior CX and Digital leaders at medium to large organisations.
