There’s lots of talk about tech innovation, but how about innovation in the way we attract, retain and manage our contact centre people?
Join a lively roundtable discussion at one of Brisbane’s coolest new restaurants, where we’ll discuss innovative approaches to:
- Hiring in a hurry, with talent communities
- Planning for peak
- Dealing with the leaky bucket (attrition!)
- Building a winning employee value proposition – getting creative to meet the needs of a diverse workforce.
This is an opportunity for Queensland leaders to come together to share ideas and best practices to uplift industry performance and employee experience.
Proudly sponsored by Weploy.
Please note: We regret that vendors and consultants cannot register for this event, which is designed for senior contact centre and HR leaders at private sector businesses.
