What are the top global AI trends shaping Customer Experience in 2026? Join our online executive lunch to ensure you have the latest intelligence in this rapidly evolving space. Our expert speakers will cover:
- Key market trends shaping the CX landscape
- How top CX performers use AI differently – predictive, proactive, personalised CX
- ROI and KPI impact of AI in CX – customer churn rates, CLV, NPS
- Data privacy as a CX differentiator
- Productivity gains across key AI use cases
- Agentic AI forecasts for the next 2 years
We’ll have a fireside chat with Cisco’s Director, AI Solution Consulting and Ops, Abhiram Kramadhati, and Symbos Group CEO, Avik Choudhuri, bringing to life these trends through the lens of real-life pilots and deployments.
There’ll be plenty of time for Q&A. Attendees receive a choice of:
⭐️ A$50 Uber Eats voucher OR
⭐️ A$50 charity donation
Don’t miss this insightful session! (NB. There are limited places so please register early.)
Proudly sponsored by Webex by Cisco.
This event is designed for C-level executives and senior CX and Digital leaders at medium to large organisations. We regret that vendors and consultants cannot register.