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Date: April 5, 2022

Time: 12:00 - 13:00 AEST

Location: Zoom

An Exclusive Online Lunch Event for Consultants

The vendor landscape and solutions for CX and contact technology have changed considerably over the pandemic. Industry consultants play a key role in advising clients on these changes. At this event, Microsoft and Cloud CX technology provider ipSCAPE will update the consultant community on their partnership and technology offerings. We’ll cover:

  • ipSCAPE’s evolution into Australia’s leading multi-channel cloud contact centre and CX platform
  • What lies ahead – upcoming trends and market innovations in CX technology
  • Automation with Intelligent IVR and Virtual Agents 
  • The power of AI for compliance and performance  
  • Integration with the Microsoft ecosystem – Teams, Dynamics, Power BI and Azure Services
  • The ipSCAPE Advantage and Differentiators

Attendees receive:

🍴 Lunch delivered to your door (alternatively a $50 Deliveroo voucher OR charity donation)

🍾Champagne prize for the most interesting audience question

This event is designed for individual consultants, boutique consultancies and consultants at large firms who advise clients on customer experience, or contact centre technology.