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Date: July 27, 2023
Time: 12:00 pm - 1:00 pm
Location: Zoom

The pandemic caused a seismic shift in outsourcing, and Fiji emerged as one of the most reliable and popular customer service and back office outsourcing destinations for Australian and New Zealand business. At this event, we’ll share why, with two fantastic case studies – Anaconda (part of the Spotlight Retail Group) and global cycling apparel retailer, MAAP.  They will present:

  • Why Fiji?
  • Journey outsourcing to date
  • Overview of learnings and outcomes.

This will be followed by a fireside chat with the Founder of one of Fiji’s leading BPOs. There will be ample time for audience Q&A. Attendees receive:

🍴 Lunch ($50 voucher OR mystery lunch delivered to your door) OR $50 charity donation

🍾 Champagne prize for the best audience question.

Who can attend: leaders responsible for customer service, contact centre, operations, back office and HR, as well as entrepreneurs and C-suite executives. 

Email sharon@matchboard.com.au to request an invitation. Places are strictly limited.

NB Event times are in AEST time zone.