featured image
Date: June 6, 2023
Time: 12:00 pm - 1:00 pm
Location: Zoom

Join our online lunch for CX, Digital and Contact Centre leaders, and hear how one of Australia’s leading financial services companies simultaneously reduced cost and customer wait times with a clever chatbot solution. We’ll cover:

  • Ingredients for a successful chatbot implementation
  • Building buy-in and a robust business case
  • Why digital workers need TLC just like humans.

Following a case study by humm Group and thought leader panel discussion, we’ll host audience Q&A. Attendees receive:

🍴 Lunch delivered to your door – alternatively a $50 Uber Eats voucher OR $50 charity donation

🍾 A prize for the best audience question.

Who can attend: leaders responsible for Customer Service, CX or Digital functions at medium to large organisations. 

Email sharon@matchboard.com.au to request an invitation. Places are strictly limited.