Join our online lunch for CX, Digital and Contact Centre leaders, and hear how one of Australia’s leading financial services companies simultaneously reduced cost and customer wait times with a clever chatbot solution. We’ll cover:
- Ingredients for a successful chatbot implementation
- Building buy-in and a robust business case
- Why digital workers need TLC just like humans.
Following a case study by humm Group and thought leader panel discussion, we’ll host audience Q&A. Attendees receive:
🍴 Lunch delivered to your door – alternatively a $50 Uber Eats voucher OR $50 charity donation
🍾 A prize for the best audience question.
Who can attend: leaders responsible for Customer Service, CX or Digital functions at medium to large organisations.
Email firstname.lastname@example.org to request an invitation. Places are strictly limited.