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Date: May 30, 2023
Time: 12:00 pm - 1:00 pm
Location: Zoom

From cyber attacks to cyclones, from pandemics to product recalls, there are a hundred reasons why contact centres need to be able to respond rapidly to surges in demand. At this event, we’ll cover:

  • Strategies for blitz recruitment, including a case study from Super Retail Group
  • How technology can help
  • Planning for the unplanned.

There’ll be ample time for Q&A.  Attendees receive:

🍴 Lunch delivered to your door – alternatively a $50 lunch voucher OR $50 charity donation

🍾 Champagne prize for best audience question.

Who can attend: leaders responsible for customer service, contact centre, operations and HR at medium to large organisations. 

Email sharon@matchboard.com.au to request an invitation. Places are strictly limited.