COVID-19 has triggered a rethink in every aspect of the way information and services are delivered in the health and aged care sector. Join your peers for an exclusive online lunch where we’ll present sector-specific insights and trends in customer experience delivery.
This session will include a keynote by a leading global technology research and advisory firm, ISG, and a presentation by customer experience solutions provider, Datacom. We’ll cover:
- Balancing risk, care and financial objectives in the delivery of customer service
- Supporting vulnerable customers and the frontline
- Rapid scalability and embedded flexibility in contact centres
- Business continuity planning (BCP)
🍴 Lunch delivered to your door – alternatively a $50 Deliveroo voucher OR $50 charity donation
🍾 Champagne prize for the best audience question
This event is designed for Leaders in the Health Care, Aged Care, Health Insurance, Disability, Pharmaceutical, Healthtech and adjacent sectors.