There’s hardly a large customer-centric organisation in Australia that’s not looking at, or implementing Conversational AI. However there’s been little research in 2021 on where the market is at, and the challenges and opportunities this fast-moving technology presents.
Join your peers for an exclusive online lunch where we’ll unveil the findings of an extensive study into The State of Conversational AI in Australia. Our speakers will cover:
- Levels of Conversational AI adoption and consideration
- Implementation challenges experienced
- Budgets allocated
- Use cases
- Interest in text v voice bots
- Business impacts and ROI
- Consumer response
🍴 Lunch delivered to your door (alternatively a $50 Deliveroo voucher OR charity donation)
🍾 Champagne prize for the best audience question
This event is designed for senior Contact Centre, CX, Digital, IT and Marketing Leaders.