Some business conversations are best had over some high quality wine! Join an exclusive group of Contact Centre and Talent leaders for an evening of premium wine tasting, great company and a lively discussion about where contact centres are heading next.
After sampling a selection of award-winning wines from Château Tanunda, we’ll uncork some of the biggest questions facing our industry:
- What skills will tomorrow’s contact centre workforce need?
- What does the future contact centre agent role look like?
- How will the contact centre org structure change?
- How is AI reshaping contact centre teams?
- How are leading organisations attracting and retaining great talent?
- How is the workforce mix of permanent/casual and office/WFH changing?
Whether you’re leading a contact centre or talent acquisition function, you’ll leave with fresh perspectives, valuable new connections and perhaps a favourite new wine.
What to expect
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Guided premium wine tasting at one of Sydney’s most distinctive cellar doors
- Small-group discussion to inform and challenge your thinking
- Networking with peers
- Light canapés
Places are strictly limited. Register your interest early and let’s swirl, sip and strategise together!
Proudly sponsored by Weploy.
Please note: We regret that vendors and consultants cannot register for this event, which is designed for senior onshore contact centre and talent acquisition leaders.
