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Date: July 28, 2022

Time: 12:30 - 13:30 AEST

Location: Zoom

An Exclusive Online Lunch Event for BPO Leaders

The vendor landscape and solutions for CX and contact centre technology have changed considerably over the pandemic.  Successful BPOs are leading with the latest innovations to create value for existing clients and to win new business.  At this event, Cloud CX technology provider ipSCAPE will cover:

  • How ipSCAPE works with BPOs to design winning solutions and demonstrate a competitive edge
  • ipSCAPE’s evolution into Australia’s leading home-grown multi-channel cloud contact centre/CX platform – with a case study by Allied Credit Group
  • Automation with Intelligent IVR and Virtual Agents 
  • The power of AI for compliance and performance  
  • Integration with the Microsoft ecosystem – Teams, Dynamics, Power BI and Azure Services
  • The ipSCAPE Advantage and Differentiators

Attendees receive:

🍴 Lunch delivered to your door (alternatively a $50 Deliveroo voucher OR charity donation)

🍾Champagne prize for the best audience question

This event is designed for contact centre outsourcing companies in, or entering, the Australian market. 

Register interest to attend or email sharon@matchboard.com.au.