
Once again in 2025, Matchboard is hosting a one-of-a-kind event for Australia’s most senior Contact Centre and CX Executives. With an exciting variety of networking, matchmaking and learning opportunities, over good food and wine, plus lucky door prizes, you won’t want to miss Executive Connections!
Program in a nutshell:
A 3-hour exclusive, complimentary event for senior Contact Centre and CX Leaders at a 5-star venue in Sydney’s CBD
4.00pm Networking with your peers over canapes and wine
5.00pm Thought-provoking guest speakers, including a fireside chat with the Hon. Victor Dominello, and a keynote by First Source entitled “CX in the Age of AI-in-the-Loop: How Agentic AI is Redefining Trust, Speed, and Human Connection”
6.00pm Matchmaking – curated 10-minute one-on-one meetings reflecting your areas of interest
6.50pm Lucky draw – first prize is a $1,500 travel voucher for the Philippines!
7.00pm End
Who can register?
- Executives (General Manager/Director/Head of/C-level or equivalent) responsible for Customer functions, including contact centre, digital/customer experience or customer service.
- Vendors are not able to register outside of sponsoring organisations.