There is a lot at stake in a conversational AI implementation – get it right, and you’ll have happy customers, happy employees, and a very happy CFO. Join your CX and Digital peers at an online lunch, where industry experts will share their knowledge to arm you with valuable information for a successful deployment.
We’ll have a panel discussion, followed by audience Q&A, and invite you to submit any conversational AI question or challenge pre-event for our panellists to address. We’ll cover:
- Moving from a simple chatbot to smart virtual agents
- Best practices for conversational design
- Considerations to find the right conversational AI platform for your business
- How AI can reduce the stress levels of your agents
Attendees receive:
🍴 Lunch delivered to your door – alternatively a $50 Deliveroo voucher OR $50 charity donation
🍾 A prize for the most interesting audience question.
This event is designed for Contact Centre, CX, Digital and IT leaders at medium to large Australian enterprise.