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Date: February 22, 2023
Time: 12:00 pm - 1:00 pm
Location: Zoom

Over the last two years, Fiji has “come out of nowhere” to become one of the most popular contact centre and back office outsourcing destinations for Australian business. At this event, we’ll share why, with a case study from one of the world’s leading brands, Hertz. Customer Care Lead Asia-Pacific, Celeste Carnovale, will present:

  • Why Fiji?
  • Journey outsourcing to date
  • Overview of learnings and outcomes.

This will be followed by a fireside chat with the Founder of one of Fiji’s leading BPOs. There will be ample time for audience Q&A. Attendees receive:

🍴 Lunch ($50 voucher OR mystery lunch delivered to your door) OR $50 charity donation

📔 A complimentary white paper

Who should attend: leaders responsible for contact centre, customer service, CX or back office functions in travel, transport and logistics, automotive, hospitality, online and adjacent sectors. We apologise that this event is not open to BPOs, consultants and technology vendors.

Email sharon@matchboard.com.au to request an invitation. Places are limited.