12-1pm BST 1-2pm CEST
Against a backdrop of rising wages and staff shortages in the UK and Western Europe, Malta has emerged as an attractive option for contact centre outsourcing. While the country is known as a brilliant holiday destination, CX leaders are now realising it also offers the perfect mix of ingredients for successful customer service: a talented English-speaking and multilingual workforce, EU membership, and relatively low cost.
To learn more, join our online lunch event featuring 4 fantastic speakers from the travel, utilities and BPO sectors, along with representatives from Malta Enterprise, the government agency that helps businesses leverage Malta’s unique assets.
Attendees receive:
* a £20 lunch voucher (OR charity donation)
* Opportunity to win the best question prize: a bottle of champagne or equivalent.
Places are limited so please be quick to register your interest below.
Who should attend: executives responsible for contact centre, customer service, CX or back office functions serving a UK or European customer-base. We apologise that this event is not open to vendors, BPOs and consultants.
