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Date: May 27, 2021

Time: 12:00 - 13:15 AEST

Location: Zoom

Government leaders are invited to an exclusive online lunch event to learn more about the unstoppable trend of AI in customer service. You’ll be treated to a keynote by Tahney Keith, Managing Director, Applied Intelligence, at Accenture, covering:

  • Use cases in public & private sector, in Australia and overseas
  • Approaches to Investigate, Interrogate, Interact
  • ‘Responsible AI’ practices, allowing organisations to engender trust and scale AI with confidence.

This will be followed by an interactive panel discussion, including Michael Clark, ex Executive Director, Customer Contact, Fair Work Ombudsman and Charles Mok, Director, Tech for Good Asia. There will be ample time for audience Q&A.

Attendees will receive:

🍴 Lunch delivered to your door, to enjoy during the event (alternatively a $50 Deliveroo voucher OR $50 donation to charity)

📔 A white paper: “A new era for automation in customer service with Conversational AI”

💡 Optional: a free 1-hour discovery workshop to uncover conversational AI use cases in your organisation.


This event is designed for Service, CX and Digital leaders at State and Federal Government. 

Places are limited. RSVP now to secure your attendance or contact sharon@matchboard.com.au.