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Date: September 17, 2020

Time: 12:00 - 13:00

Location: online

The drive to move beyond simple chatbots to a “smart virtual assistant” customer experience has dramatically accelerated in 2020. We are offering a limited number of places at an exclusive virtual lunch event to empower Customer leaders with more information about this unstoppable trend in self-service.

We’ll throw the spotlight on case studies in financial services and government and provide learnings for implementation of chatbots and conversational AI.

You will be treated to a keynote by Mary Sabin, Accenture’s AI Lead for Australia/NZ, on Global trends in chatbots and AI, and the impact of Covid-19.

Attendees will receive:

🍴 Lunch delivered to your door, to enjoy during the event (alternatively a $50 Deliveroo voucher)

📔 A white paper: “A new era for automation in customer service with Conversational AI”

💡 Optional: a free 1-hour discovery workshop to uncover conversational AI use cases in your business.


This event is designed for the C-Suite, and enterprise leaders of CX, Contact Centre and Customer Service functions. Places are limited and by invitation only.

Register interest in receiving information from the session to sharon@matchboard.com.au.