Join your peers for an exclusive roundtable on how to make outsourcing offshore work.
At this session, we’ll cover how to:
- Select the right delivery partner
- Build a motivated team, loyal to your brand, minimising staff attrition
- Achieve service levels cost-effectively through a mixed onshore / offshore footprint
- Blend company cultures and communicate effectively
- Create the optimal organisational structure.
Through the lens of Goget’s 5-year experience offshore, we’ll hear learnings about transitioning and operating a high-performance contact centre team in the Philippines, with tips for success.
There’ll be plenty of time for Q&A and a delicious working lunch.
This complimentary lunch is designed for executives interested in offshoring, as well as leaders of customer service, contact centre or operational functions. We apologise that this event is not open to vendors or consultants.
RSVP to secure your attendance.