If you’d like access to the recording of this past event, please enter your email below (only available to businesses open to or already offshoring; not available to BPOs).
Businesses with multiple locations share a need for centralised operational excellence in the back office and contact centre. From both a cost and quality perspective, the island paradise of Fiji has rapidly emerged as one of the most compelling destinations for an offshore shared services workforce. At this event, we’ll share why, including a case study fireside chat with Vivo Hair & Beauty, one of New Zealand’s largest hair salon businesses. You’ll hear:
- Why Fiji?
- Journey outsourcing to date
- Overview of learnings and outcomes.
Fiji’s Deputy Prime Minister and Minister for Trade, Cooperatives, Small and Medium Enterprises and Communications, the Hon. Manoa Kamikamica, will open this event, followed by a discussion with the Founders of one of Fiji’s leading BPOs. There will be ample time for audience Q&A. Attendees receive:
🍴 Lunch ($50 voucher OR mystery lunch delivered to your door) OR $50 charity donation
📔 Champagne prize for the best audience question.
NB Event times are in AEDT time zone.
Who can attend: senior leaders in Australia or New Zealand responsible for a service function – eg. customer service, collections, accounting, HR, administration – supporting multiple locations.
If you’d like access to the recording of this past event, please enter your email below (only available to businesses open to or already offshoring; not available to BPOs).