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Recruitment can be the biggest driver of performance, but only if you get the right people.

In this short guide, we share a recruitment approach used to find thousands of top performers for contact centres across Australia. The same approach is applicable to recruiting any frontline service roles. Learn how to:

  • Identify who your best performers really are
  • Uncover pools of talent just like them
  • Tell which candidates are clones of your best people,
  • Onboard them to slot right in and reduce churn.

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