Upcoming events
There has never been a time of faster, deeper change for CX and Contact Centre Leaders. Join your industry peers for a delicious roundtable lunch where we’ll explore: The fast-evolving relationship between humans and AI Real-time, data-driven decision-making at scale Discovering hidden opportunities through customer conversation intelligence Preparing and upskilling teams for the CX organisation….
There has never been a time of faster, deeper change for CX and Contact Centre Leaders. Join your industry peers for a delicious roundtable lunch where we’ll explore: The fast-evolving relationship between humans and AI Real-time, data-driven decision-making at scale Discovering hidden opportunities through customer conversation intelligence Preparing and upskilling teams for the CX organisation….
12-1pm BST 1-2pm CEST Against a backdrop of rising wages and staff shortages in the UK and Western Europe, Malta has emerged as an attractive option for contact centre outsourcing. While the country is known as a brilliant holiday destination, CX leaders are now realising it also offers the perfect mix….
CX and Contact Centre Leaders are grappling with a mix of overwhelm and excitement as technology to improve the customer experience evolves at lightning speed. Join your peers for a delicious roundtable lunch where we’ll cut through the hype and explore, through the lens of Amazon Connect and GenAI: Tangible ways to deliver contextual, personalised,….
Once again in 2025, Matchboard is hosting a one-of-a-kind event for Australia’s most senior Contact Centre and CX Executives. With an exciting variety of networking, matchmaking and learning opportunities, over good food and wine, plus lucky door prizes, you won’t want to miss Executive Connections! Program in a nutshell: A 3-hour exclusive, complimentary event for….
Past events
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