Contact Centre Matching Service turns Two, reveals Buyer Trends

SYDNEY, AUSTRALIA – September 19, 2014 – Matchboard, a free online matching service for the contact centre industry, celebrated its two-year milestone this month. Managing Director, Sharon Melamed, said, “Almost 1000 requests have been submitted and hundreds of deals have been signed as a result of our service for the industry.” The company’s website shows….

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Need a room full of prospects? Matchboard launches offline matching.

SYDNEY, AUSTRALIA – June 5, 2014 – 18 months after launching its hit B2B matching service online, Matchboard has announced an off-line model, bringing companies and prospects together face-to-face, in an intimate boardroom setting. The concept is that Matchboard works one-on-one with a company (in its supplier community) to produce a boardroom lunch, where Matchboard’s….

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Call Centre Map guides companies through onshore/offshore debate

SYDNEY, AUSTRALIA – November 7, 2013 – An interactive map has been launched to combat misconception about foreign accents in call centres around the world. The click-andplay audio map enables the user to listen to call samples from Australia, New Zealand, South Africa, Philippines, India, Fiji and Indonesia. The Call Centre Audio Map, a world-first….

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Free Web Service helps overseas companies set up in Australia/New Zealand

SYDNEY, AUSTRALIA – July 26, 2013 – Matchboard.com.au, a free online tool for the customer management industry in Australia and New Zealand, is servicing an increasing number of requests from US, UK and European companies looking to establish a presence in the region. According to Managing Director, Sharon Melamed, one of the biggest success drivers….

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Smart new way to find Digital and Data service providers

SYDNEY, AUSTRALIA — March 3, 2013 — Six-month old start-up Matchboard has launched “digital” and “data” categories on its free online platform matching buyers and suppliers. Companies can now enter their needs for a range of “digital” services – from web design to social media marketing and online advertising – and connect with a shortlist of suppliers to….

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Matchboard unites boutique Outsourcers

SYDNEY, AUSTRALIA — November 12, 2012 —i-Direct has acquired Sydney-based call centre company, CDM Telemarketing, giving birth to a new brand in the outsourced call centre market: CDM Direct. The two companies came together through industry matchmaking service, Matchboard. Matchboard was tasked with finding a strategic investor for CDM, which has been operating a 40-seat centre in Sydney….

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$15 million Take-off!

SYDNEY, AUSTRALIA – October 21, 2012 – Start-up Matchboard’s free online tool matching buyers with suppliers has taken off: the company clocked up approximately $15 million in sourcing requests since its September launch. Matchboard’s simple proposition is “enter your business needs and get connected with suppliers who can meet them”. Not only is the service….

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New Online Matching Service connects buyers with suppliers

SYDNEY, AUSTRALIA — September 3, 2012 — Matchboard, a web-based service matching buyers and suppliers, launched today, under the mantra, “Smart Sourcing for Sales, Service and Back Office”. Organisations looking to enhance their customer operations typically source from a range of third party suppliers in technology, outsourcing, recruiting, training and consulting. However finding the right supplier to fulfill….

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